Welcome to Cloud Security Advisory, a service and platform proudly owned and developed by ProBizBoost LLC. We are deeply committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website and services. By accessing or using any of our services, you consent to the practices described in this policy.

We value your trust and are committed to safeguarding your information to maintain transparency in how we handle your data.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of information we may collect include:

1.1 Personal Data

We may collect personal information that you voluntarily provide when interacting with our services. This includes but is not limited to:

• Name
• Email address
• Phone number
• Billing information (for paid services)
• Company information (for business clients)

This information is typically collected when you:

• Sign up for our services
• Subscribe to our newsletter
• Request support or assistance
• Engage in transactions or communicate with us

1.2 Usage Data

We automatically collect information about how you access and use our website and services, including:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Time and date of your visit
• Time spent on each page
• Referral source

This information helps us improve the performance, security, and functionality of our website.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

You can manage your cookie preferences through your browser settings, but disabling cookies may impact your experience with some features of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Service Delivery

We use your personal information to:

• Provide and maintain our cybersecurity services.
• Manage your account and process transactions.
• Respond to customer support requests and offer technical assistance.

2.2 Communications

We may use your contact information to:

• Send you important updates related to your account or service status.
• Notify you of promotions, newsletters, or other relevant information that may interest you. You can opt out of these communications at any time.

2.3 Website Analytics and Improvement

We analyze usage data to:

• Improve the usability and performance of our website.
• Detect, prevent, and address technical issues.
• Understand how visitors interact with our content and services.

2.4 Legal Compliance

We may process your data to comply with legal obligations, resolve disputes, or enforce our terms and conditions. This includes compliance with applicable laws, regulations, and legal processes.

3. Data Security

We are committed to securing your personal information. To protect your data from unauthorized access, disclosure, alteration, or destruction, we implement the following security measures:

3.1 Encryption

We use industry-standard encryption methods to protect sensitive data during transmission (e.g., SSL encryption) and storage.

3.2 Access Controls

Access to your data is restricted to authorized personnel who require it to perform their duties. We follow strict internal procedures to ensure data confidentiality.

3.3 Regular Security Audits

We regularly review and test our systems to identify potential vulnerabilities and ensure compliance with security standards.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute data security. You are responsible for safeguarding your account credentials and any other sensitive information.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specifically:

• Personal information associated with your account will be retained for the duration of your subscription.
• Billing and payment information will be retained for financial reporting and compliance with tax regulations.
• Usage data is generally retained for shorter periods unless it is needed for security or legal purposes.

Once the data is no longer required, we will securely delete or anonymize it.

5. Sharing Your Information

We do not sell, rent, or trade your data to third parties. However, we may share your information in the following situations:

5.1 Service Providers

We may share your data with trusted third-party vendors or service providers who assist us in delivering our services (e.g., payment processors, hosting services, or customer support tools). These third parties have access to your data only to perform specific tasks and are required to keep your information confidential.

5.2 Business Transactions

In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you if your data is involved in such a transfer and if it becomes subject to a different privacy policy.

5.3 Legal Compliance

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., subpoenas or court orders). We may also share information to protect our legal rights or investigate suspected fraud or violations of our terms.

6. International Data Transfers

If you are located outside of the jurisdiction in which Cloud Security Advisory operates, please be aware that your information may be transferred to, stored, and processed in a different country. Data protection laws may vary from country to country, but we will take all reasonable steps to ensure that your data is handled securely and by this Privacy Policy.

By using our services, you consent to the transfer of your information to countries outside of your own.

7. Your Rights

Depending on your location, you may have certain legal rights regarding your data. These may include:

7.1 Right to Access

You have the right to request access to the personal data we hold about you.

7.2 Right to Rectification

You have the right to request corrections to any inaccuracies in your personal information.

7.3 Right to Erasure

In certain circumstances, you can request the deletion of your data.

7.4 Right to Restrict Processing

You may ask us to restrict the processing of your data under specific conditions.

7.5 Right to Data Portability

You may request that we provide a copy of your data in a machine-readable format.

If you wish to exercise any of these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within the timeframes required by applicable law.

8. Third-Party Links

Our website may contain links to external sites that are not operated by Cloud Security Advisory. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal information.

9. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect or process personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.